Q-ActionTM was designed to support multiple styles of document and workflow processing.  For each transaction or business case, Q-ActionTM routes an electronic workflow folder that includes related documents, business process data, workflow tasks, and notes. Q-ActionTM electronic workflow provides the following:

  • Out-of-the-box configuration of workflow process default settings
  • Standard or ad-hoc workflow processes
  • Option to allow authorized users to create a custom workflow or subflow
  • Tasks can be assigned to groups, positions or individual users
  • Tasks are written to user workflow inboxes
  • Supervisors can view staff inboxes and assign tasks
  • Task operations include place on hold / take off hold, return to prior assignee, select approval or rejection, add subflow
  • A complete audit trail of all activities is automatically captured

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