Q-Action is a web-based ECM that is simple to implement and configure. It can scale to meet the workflow and document storage needs of any small to large-scale organization.

Integrates All Content in a Single Repository

  • Stores paper documents, emails, electronic documents and workflow folders
  • Provides classification structure for organizing files and setting security
  • Enables metadata and content searches across all content
  • Supports eDiscovery searches

Automates Manual Business Processes

  • Electronic workflow folder includes documents, process data, workflow tasks and notes
  • Q-Action routes workflow folders to task assignees based on the folder’s task list
  • Supports standard or ad hoc workflows
  • Initiate workflows upon receipt of documents, user requests or by external system via API

Eliminates Storage of Paper Documents

  • Converts paper documents to searchable electronic files
  • Provides immediate electronic access to documents and workflow folders
  • Eliminates costs associated with file cabinets and floor space
  • Prevents catastrophic loss of business documents in the event of a disaster

Works on PCs, Tablets, and Smartphones

  • Find, view and e-mail documents using web browsers on PCs, tablets, and smartphone devices
  • View documents and complete workflow tasks from any location
  • Enables telecommuting with remote access to work tasks and supporting documents

Configurable Security, Retention and Workflow Processes

  • Default security and retention settings are configured for each document classification and workflow process
  • User, group, and role based security policies prevent unauthorized access
  • Record retention policies are automatically enforced to meet legal requirements
  • New document categories and workflow process templates can be configured out-of-the-box with no custom coding required

Q-ActionTM Technology

Q-ActionTM is a J2EE application built on IBM FileNet P8 Content Manager. It can be integrated with IBM Enterprise Records, IBM Content Collector and IBM eDiscovery. Q-Action Scan is built on IBM FileNet Capture or Kofax Capture. Q-ActionTM stores document and process data in IBM DB2, Microsoft SQL Server or Oracle database technology.  IBM FileNet software is robust, high-performance, scalable and secure. QFlow Systems is a certified IBM Business Partner.

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