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Support

QFlow Systems provides a broad array of system hardware and software technical support services. Specific terms and conditions of your support services are provided in your accepted support contract. If you have any questions about your covered services, please contact QFlow at (314) 968-9906.
The following sections provide contact information for your technical support services.

Technical Support Hotline

All critical technical issues associated with covered software or hardware should be reported to QFlow Systems’ Technical Support hotline. Manufacturer-trained, QFlow technicians will diagnose the cause of the problem and either fix the problem themselves or call in the appropriate support resource. There is no limit to the number of incidents you can report by telephone or email.

To report a problem, please contact hotline by calling:

Telephone: (314) 968-9906 Option #2, or
Toll Free: (877) 652-1439 Option #2.

Electronic Technical Support

Alternatively, for non-critical issues or general questions, you may take advantage of our electronic mail support. Customers may send electronic mail messages about technical issues to the following address:

tech.support@www.qflow.com

QFlow Systems will respond to your electronic mail message as time permits. For critical technical issues, please use the Technical support hotline rather than sending electronic mail messages.