Automated Workflows Transform Your Office into a Powerhouse.
Most workplaces have a number of repeatable day-to-day tasks that are necessary, but also time-consuming, mundane, and prone to human error. Think case management, contract management, account payable, records management, claims processing…the list goes on.
Q-Action® Business Process Management (BPM) allows you to organize and automate those tasks using workflows. Workflows accelerate how work gets done by routing information to the right person at the right time through custom tailored rules and actions.
Your business processes are great candidates for automated workflows if:
- They require consistency over time and across the organization
- They are repeatable
- They need to be error free, every time.
Even if you have a mature ECM implementation, enormous amounts of critical content may hide in information silos across the enterprise in applications, email inboxes, network drives and file-sharing tools. As a result, employees waste time looking in multiple systems in an attempt to see the whole picture, or fail to see the whole picture altogether. As a result, service suffers.
Q-Action’s process automation capabilities help streamline your critical processes, improving efficiency and empowering your users to focus on high-value interactions rather than monotonous work.