Q-Action® is a web-based Enterprise Content Management (ECM) system that is simple to implement and configure. It can scale to meet the workflow and document storage needs of any small to large-scale organization.
Integrates All Content in a Single Repository
- Stores paper documents, emails, electronic documents and workflow folders
- Provides classification structure for organizing files and setting security
- Enables metadata and content searches across all content
- Supports eDiscovery searches
Automates Manual Business Processes
- Electronic workflow folder includes documents, process data, workflow tasks and notes
- Routes workflow folders to task assignees based on the folder’s task list
- Supports standard or ad hoc workflows
- Initiate workflows upon receipt of documents, user requests, or by external system via API
Eliminates Storage of Paper Documents
- Converts paper documents to searchable electronic files
- Provides immediate electronic access to documents and workflow folders
- Eliminates costs associated with file cabinets and floor space
- Prevents catastrophic loss of business documents in the event of a disaster
Works on PCs, Tablets, and Smartphones
- Find, view and e-mail documents using web browsers on PCs, tablets, and smartphone devices
- View documents and complete workflow tasks from any location
- Enables telecommuting with remote access to work tasks and supporting documents
Configurable Security, Retention and Workflow Processes
- Default security and retention settings are configured for each document classification and workflow process
- User, group, and role based security policies prevent unauthorized access
- Record retention policies are automatically enforced to meet legal requirements
- New document categories and workflow process templates can be configured out-of-the-box with no custom coding required
Q-Action® Technology
Q-Action® is an open architecture content services platform. Q-Action provides a secure structured content repository in addition to integration with your existing applications. This provides seamless and consolidated access to documents across *multiple* repositories: Q-Action can be integrated with IBM Enterprise Records, IBM Content Collector and IBM eDiscovery. Q-Action Scan is built on IBM FileNet Capture or Kofax Capture. Q-Action can also store document and process data in IBM DB2, Microsoft SQL Server or Oracle database technology. IBM FileNet software is robust, high-performance, scalable, and secure. (QFlow Systems® is a certified IBM Business Partner.)
QFlow’s continuous delivery process enables rapid and reliable new releases through automated quality control, automated security checks, and automated functional testing.